HRDevi Talent Acquisition

Field Support Executive

1 - 3 Years

Pune


Job Description

Field Support Executive-Pune
Location : Pune
Experience : 1 – 3 Years
Job Description :


Responsibilities:

Provide service and customer support during field visits

Follow discussed schedule and execute accordingly

Manage all on-site installation, repair, maintenance, and test tasks

Diagnose errors or technical problems and resolve with the guided approach,

Follow regular reporting to a manager

Document processes where required

Follow all company's and department's field procedures and protocols

Cooperate with the technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers



What we’re looking for

1-3 years experience in field support

Ability to troubleshoot, test, repair and service technical equipment

Excellent written and verbal communication ability

Ability to work flexible shifts and to adapt to changing work schedules

Familiarity with mobile tools and applications

Strong multi-tasking and organizational skills

Salary 3 Lac To 5 Lac P.A.
Industry IT Software - Ecommerce / Internet Technologies
Work Experience 1 - 3 Years
Qualification B.Tech/B.E

Key Skills

Field management

Company Profile

Contact Person Anita Mishra
Address #02, Om Nagar, Pandit Deendayal Puram, Takrohi
Mobile 8787048226
Email ID anita.hrdevi@gmail.com

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